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Bug Resolution Updates
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Generative AI assistance
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Grammarly for Windows and Mac
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I can’t log in to Grammarly for Windows and Mac or it logs me out all the time
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Grammarly for Windows or Grammarly for Mac disappeared
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I experience issues in Microsoft Word
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I can't uninstall Grammarly for Mac
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I see a notification that Grammarly has been successfully installed
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Grammarly for Mac doesn’t work in certain apps for Mac
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Grammarly for Windows and Mac doesn’t appear in Microsoft Word
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Error: "Grammarly is temporarily unavailable. There is an issue connecting to your organization security settings."
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Error message: The application was unable to start correctly (0xc0000135)
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Error: Can't connect to Grammarly or Something went wrong
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Error: Can't open Grammarly
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The macOS spell-checker was turned off. How do I turn it back on?
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How to collect error logs in Grammarly for Windows and Mac
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How to retrieve performance logs in Grammarly for Windows
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How do I reinstall Grammarly for Mac or Grammarly for Windows?
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I can’t log in to Grammarly for Windows and Mac or it logs me out all the time
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Grammarly Editor
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The Grammarly Editor interface turns black in Chrome
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I can't download the PDF report
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Why can't I upload my document?
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Error: Hm, something went wrong
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Error: A small error has occurred, causing an interruption of service
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Error: Your Internet Connection Is Unstable
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Error: Text Checking Is Temporarily Unavailable
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Error: Grammarly couldn't establish a connection to the server
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Network configuration blocks Grammarly services
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The formatting of my document changes when I export it
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Grammarly says my browser is not compatible
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WebSockets Configuration Troubleshooting
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WebSockets Support Q&A for System Administrators
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How do I open my browser in incognito mode?
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How do I clear cache and cookies?
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The Grammarly Editor interface turns black in Chrome
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Grammarly Browser Extension
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Known issues on websites
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Grammarly’s browser extension stopped working on a specific website
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Grammarly logs me out
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Grammarly for Safari doesn't appear on a website
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Suggestions are not applied in Google Docs in Chrome
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I don’t see the full list of suggestions when using the Grammarly browser extension
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I see "Update required" when trying to use Grammarly in Google Docs
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Grammarly overlaps my text or text area
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I don't see the Grammarly icon in text fields
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Error: Grammarly is active, but key features are missing
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I don't see Grammarly underlines in Google Docs
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I do not see the G icon on a certain web page or in a certain text field but see it on other web pages
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The G icon is constantly spinning but does not underline mistakes
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How to share a copy of my Google Docs document
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How to reinstall the Grammarly browser extension
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How to collect Grammarly browser extension logs
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Known issues on websites
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Grammarly for iPhone and iPad
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I don't see Grammarly for iPhone after installation
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I do not see the Grammarly icon on my keyboard
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I can't log in to Grammarly for iPhone and iPad with my login details
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Error: "Whoops! Adjust the cursor's position and try again”
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I don't see Grammarly for iPhone in a certain app
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How to reinstall Grammarly for iPhone
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I don't see Grammarly for iPhone after installation
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Grammarly for Android
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Grammarly for Android disappeared
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Error: "Grammarly Assistant is not enabled right now"
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I can't log in to Grammarly for Android with my login details
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I can’t activate generative AI in Grammarly for Android (the option is grayed out)
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Android Go devices are no longer supported
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Error: "Something went wrong" when I use the "Improve it" feature on Android
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Error: "Grammarly is temporarily unavailable!" on Android
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How to reinstall Grammarly for Android
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I can’t find my documents on Android
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How to reinstall Grammarly for Android
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Grammarly for Android disappeared
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Grammarly for Microsoft Office
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I can't log in to Grammarly for Microsoft Office
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Error: Grammarly add-in has failed to load
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Grammarly for Microsoft Office doesn't show suggestions
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Underlines are misplaced in Grammarly for Microsoft Office
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Grammarly's suggestions or buttons are unresponsive
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I have a paid account, but the Grammarly add-in prompts me to upgrade
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Error: Connecting to the Grammarly server…
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Microsoft Office is slow or crashes when I'm using Grammarly for Microsoft Office
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I can't install Grammarly for Microsoft Office
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I'm redirected to Microsoft Store when installing Grammarly for Microsoft Office
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I don't see a sidebar with Grammarly's suggestions
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Error: We weren't able to find a supported Microsoft Office product on your computer
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How to enable the inactive Grammarly add-in
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Grammarly disappeared from Microsoft Word or Outlook
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Grammarly’s sidebar got detached
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Error: The Grammarly add-in has stopped working
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Error: System.OutOfMemoryException
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Error: System.NullReferenceException
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Error: System.InvalidOperationException
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How to reinstall Grammarly for Microsoft Office
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How to install Grammarly as administrator
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How to send error details to Grammarly
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How to send advanced user diagnostic information to Grammarly
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How do I reinstall Grammarly for Microsoft Office for "all users"?
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WebSockets Configuration Troubleshooting
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WebSockets Support Q&A for System Administrators
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I can't log in to Grammarly for Microsoft Office
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Grammarly for Microsoft Word on Mac
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Grammarly tab doesn't appear in Microsoft Word on Mac after installation
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Error: The browser you’re using doesn’t support JavaScript, or has JavaScript turned off
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Error: Sorry, Office 365 has been configured to prevent individual acquisition of Office Add-ins.
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Error: We can't start this add-in because it isn't set up properly
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Error: Error loading add-ins
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Grammarly tab doesn't appear in Microsoft Word on Mac after installation
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Plagiarism Checker
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Ideas & Feedback
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Weekly Progress Reports