Resolve IssuesBuy a license
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Online Editor
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I can't download the PDF report
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Why can't I upload my document?
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Error: Hm, something went wrong
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Error: A small error has occurred, causing an interruption of service
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Error: Your Internet Connection Is Unstable
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Error: Text Checking Is Temporarily Unavailable
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Error: The server encountered an error. Please try to reload the page
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Network configuration blocks Grammarly services
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Grammarly says my browser is not compatible
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WebSockets Configuration Troubleshooting
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WebSockets Support Q&A for System Administrators
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How do I open my browser in incognito mode?
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How do I clear cache and cookies?
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I can't download the PDF report
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Desktop App
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Grammarly doesn't open when I click on the icon in my taskbar
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I can't update Grammarly's desktop app
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Error: Grammarly Editor is loading
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I can't log in to Grammarly's desktop app with my login details
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Error: A small error has occurred, causing an interruption of service
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I can't copy and paste when I use the desktop app
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Error: Unexpected error has occurred while connecting to Grammarly
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The formatting of my document changes when I export it
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Error: Text Checking Is Temporarily Unavailable
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How do I check the current version of the desktop app?
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How to run the desktop app in debugging mode
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How do I reinstall Grammarly for Mac or Grammarly for Windows?
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How can I tell if I use a proxy server?
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Grammarly doesn't open when I click on the icon in my taskbar
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Grammarly Browser Extension
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Known issues on websites
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Grammarly logs me out
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I can't update Grammarly for Safari
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I see "Update required" when trying to use Grammarly in Google Docs
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I don't see the G icon in text fields
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Grammarly disappeared after the Microsoft Edge update
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Error: Grammarly is active, but key features are missing
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I don't see Grammarly underlines in Google Docs
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I do not see the G icon on a certain web page or in a certain text field but see it on other web-pages.
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The G icon is constantly spinning but does not underline mistakes
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Known issues on websites
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Grammarly for Microsoft Office
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I can't log in to Grammarly for Microsoft Office
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Error: Grammarly add-in has failed to load
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Grammarly for Microsoft Office doesn't show suggestions
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Underlines are misplaced in Grammarly for Microsoft Office
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Grammarly's suggestions or buttons are unresponsive
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I have a paid account, but the Grammarly add-in prompts me to upgrade
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Error: Connecting to the Grammarly server…
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Microsoft Office is slow or crashes when I'm using Grammarly for Microsoft Office
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I can't install Grammarly for Microsoft Office
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I’m redirected to Microsoft Store when installing Grammarly for Microsoft Office
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I don't see a sidebar with Grammarly's suggestions
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Error: We weren't able to find a supported Microsoft Office program on your computer
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How to enable the inactive Grammarly add-in
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Grammarly disappeared from Microsoft Word or Outlook
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Grammarly’s sidebar got detached
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Error: The Grammarly add-in has stopped working
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Error: System.OutOfMemoryException
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Error: System.NullReferenceException
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Error: System.InvalidOperationException
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How to reinstall Grammarly for Microsoft Office
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How to install Grammarly as administrator
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How to send error details to Grammarly
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How to send advanced user diagnostic information to Grammarly
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WebSockets Configuration Troubleshooting
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WebSockets Support Q&A for System Administrators
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I can't log in to Grammarly for Microsoft Office
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Grammarly for Microsoft Word on Mac
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Grammarly Keyboard for iOS
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Grammarly Keyboard for Android
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Plagiarism Checker
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Expert Writing Service
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Ideas & Feedback
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Weekly Progress Reports
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Account Issues