When creating or checking a document, you might see the “A small error has occurred, causing an interruption of service” notification:
To resolve this issue, please follow these steps:
- Restart your browser and reconnect to your network.
- If the issue persists, try opening the Grammarly Editor at https://app.grammarly.com in incognito mode by following the steps in this article.
- Temporarily turn off your VPN, proxy, antivirus, and firewall software. If you are not sure if you’re using a proxy, this article may help.
Note: If temporarily turning off your antivirus/firewall software helps, we suggest that you add Grammarly to that software’s allowed list to resolve the issue.