I can't download the PDF report

To download your report successfully, please re-upload the document in question to the Grammarly Editor and see if the issue persists when you try generating a PDF report again.

Alternatively, please try accessing the Online Editor at https://app.grammarly.com with your browser’s private mode: 

Chrome
Safari
Firefox
Internet Explorer
Microsoft Edge

To open an Incognito window in Chrome:

  1. Open Chrome and click on More (three dots) in the upper right corner of your screen
  2. Select New Incognito Window

Alternatively, you can use the keyboard shortcut Command+Shift+N on Mac or Ctrl+Shift+N on Windows.

2-_chrome_1.gif

To open a private window in Safari:

  1. Choose File
  2. Select New Private Window

4-_Safari.gif

To open a private window in Firefox:

  1. Go to the Firefox Menu.
  2. Select New Private Window

3-_firefox.gif

To start private browsing in Internet Explorer:

  1. Click on Safety and select Private Browsing

1-_Internet_explorer_1.gif

To open an Incognito window in Microsoft Edge:

  1. Open Microsoft Edge and click on More (three dots) in the upper right corner of your screen
  2. Select New InPrivate Window

5-_Edge.gif

Was this article helpful?
Have more questions? Submit a request