I can't download the PDF report

To download your report successfully, please re-upload the document in question to the Grammarly Editor and see if the issue persists when you try generating a PDF report again.

Alternatively, please try accessing the Online Editor at https://app.grammarly.com with your browser’s private mode: 

Internet Explorer

To open an Incognito window in Chrome:

  1. Open Chrome and click on More (three dots) in the upper right corner of your screen
  2. Select New Incognito Window

Alternatively, you can use the keyboard shortcut Command+Shift+N on Mac or Ctrl+Shift+N on Windows.

To open a private window in Safari:

  1. Choose File
  2. Select New Private Window

To open a private window in Firefox:

  1. Go to the Firefox Menu.
  2. Select New Private Window

To start private browsing in Internet Explorer:

  1. Use the Ctrl+Shift+P keyboard shortcut

Alternatively, click on Safety and select Private Browsing

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