Note: We recently introduced a new experience to Grammarly for Windows that lets you switch from the widget to a tab that appears on the edge of your screen. If Grammarly no longer appears, this may be why.
To switch back to the widget, find the Grammarly icon in the system tray, right-click it, choose Settings, and turn off the Use docked chat launcher option:
To learn more about the new experience, see this article: Grammarly for Windows and Grammarly for Mac user guide
Other reported issues include:
- Underlines not appearing in text.
- Grammarly does not automatically jump to the next suggestion.
- Corrupted text after accepting a suggestion.
- The cursor jumps to an incorrect location in the document.
- The number of suggestions shown in the Grammarly widget resets or counts up repeatedly.
These issues may be caused by the following elements in your document:
- Inserted citations, like endnotes
- A table of contents
- Footnotes
- Images
- Tables
- Equations
- Interference from Microsoft Office add-ins
For optimal performance, we suggest removing these elements from your Microsoft Word document. We also suggest splitting your document into sections, each not exceeding 50 pages.
We regularly roll out improvements to the Grammarly for Windows integration with Microsoft Word. These become available automatically once they’re ready, and releases can be tracked at Grammarly’s Bug Resolution Updates.
If the issue persists after removing the elements listed above from your document, please submit a support request and provide the following details so we can investigate this issue further:
- The original document.
- A full-screen video showing the issue you’re experiencing. You can record it by following the instructions in How to record a video of a technical issue I’m experiencing.
- The Grammarly for Windows and Mac logs as outlined in this article: How to collect error logs in Grammarly for Windows and Mac
- The Microsoft Word version you’re currently using.
We apologize for any inconvenience and appreciate your patience while we work toward improving this integration.
Note: If Grammarly disappeared altogether, refer to this article instead: Grammarly for Windows and Mac doesn’t appear in Microsoft Word