I do not see the "G" icon on a certain web page or in a certain text field but see it on other web-pages.

Chrome
Safari
Firefox
 

There are a few reasons Grammarly for Chrome may not work on a web page. For example, the page may not be supported by the extension, or a text box may be incompatible or have incompatible dimensions.

1.   Click on the extension's icon on the extensions bar.

  • Make sure that the web page is supported and that checking is enabled on the site.

2.   Check whether a text box is compatible with the extension:

  • Right-click on the text box where the extension isn't working and click Inspect.
  • Navigate to the Console tab.

chrome.png

  • Copy the following string, paste it to the console view, and hit Enter:
!($0.ownerDocument.defaultView.location != window.top.location && ( $0.ownerDocument.defaultView.frameElement == null || ( $0.ownerDocument.defaultView.frameElement != null && $0.ownerDocument.defaultView.frameElement.getAttribute('src') !=null)))
  • If the result reads false, then the text box is not compatible with the extension.

3.   Check whether the text box has compatible dimensions.

  • Right-click on the text box where the extension isn't working and click Inspect.
  • Navigate to the Console tab.
  • Copy the following string, paste it to the Console view, and hit Enter:
$0.clientWidth > 301 && $0.clientHeight > 38
  • If the result reads false, then the text box is not compatible with the extension. However, you may try expanding it with the text box resize grip or by hitting shift+enter several times.

1.  Click on the extension's icon on the extensions bar.

  • Make sure that the web page is supported and that checking is enabled on the site.

2.  Check whether a text box is compatible with the extension:

  • Right-click on the text box where the extension isn't working and click Inspect Element.
  • Navigate to the Console tab.

firefox.png

  • Copy the following string, paste it to the console view, and hit Enter:
!($0.ownerDocument.defaultView.location != window.top.location && ( $0.ownerDocument.defaultView.frameElement == null || ( $0.ownerDocument.defaultView.frameElement != null && $0.ownerDocument.defaultView.frameElement.getAttribute('src') !=null)))
  • If the result reads false or produces an error or any message other than True, then the text box is not compatible with the extension.

3.  Check whether the text box has compatible dimensions.

  • Right-click on the text box where the extension isn't working and click Inspect Element.
  • Navigate to the Console tab.
  • Copy the following string, paste it to the Console view, and hit Enter:
$0.clientWidth > 301 && $0.clientHeight > 38
  • If the result reads false, then the text box is not compatible with the extension. However, you may try expanding it with the text box resize grip or by hitting shift+enter several times.

1.  Click on the extension's icon on the extensions bar.

  • Make sure that the web page is supported and that checking is enabled on the site.

2.  Check whether a text box is compatible with the extension:

  • Right-click on the text box where the extension isn't working and click Inspect Element.
  • Navigate to the Console tab.

safari.png

  • Copy the following string, paste it to the console view, and hit Enter:
!($0.ownerDocument.defaultView.location != window.top.location && ( $0.ownerDocument.defaultView.frameElement == null || ( $0.ownerDocument.defaultView.frameElement != null && $0.ownerDocument.defaultView.frameElement.getAttribute('src') !=null)))
  • If the result reads false or produces an error or any message other than True, then the text box is not compatible with the extension.

3.  Check whether the text box has compatible dimensions:

  • Right-click on the text box where the extension isn't working and click Inspect.
  • Navigate to the Console tab.
  • Copy the following string, paste it to the Console view, and hit Enter:
$0.clientWidth > 301 && $0.clientHeight > 38
  • If the result reads false, then the text box is not compatible with the extension. However, you may try expanding it with the text box resize grip or by hitting shift+enter several times.
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