Follow the troubleshooting steps for your browser below to resolve the issue.
Chrome
Safari
Firefox
Edge
Check that the Grammarly extension is installed and enabled:
- Copy-paste this string into your address bar: chrome:extensions and press Enter.
- See if Grammarly for Chrome appears on the list of extensions; confirm that the Enabled checkbox is checked.
- If Grammarly is not on the list of extensions, please visit this page to add it to your browser.
Try disabling any other extensions you're using:
- Copy-paste this into the address line: chrome:extensions
- Toggle all other extensions except Grammarly off.
Check that the Grammarly extension is installed and enabled:
- Copy-paste this string into your address bar: about:addons and press Enter.
- Locate Grammarly for Firefox on that page and ensure it’s not disabled.
- If Grammarly is not on the list of extensions, click this link to add it to your browser.
Try temporarily disabling all other extensions you're using:
- Copy-paste about:addons into your address bar and press Enter.
- Disable all extensions except Grammarly.
Check that the Grammarly extension is installed and enabled:
- Open Safari Preferences by either navigating to Safari > Preferences or pressing Command + Comma (,)
- Navigate to the Extension tab.
- Find Grammarly for Safari on the list of extensions and verify that the Enable Grammarly for Safari checkbox is checked.
- If Grammarly is not on the list of extensions, click this link to add it to your browser.
Try disabling all other extensions you're using:
- Go to Safari > Preferences (or use Command ⌘+ Comma).
- Select the Extensions tab and untick the boxes next to each extension.
Check that the Grammarly extension is installed and enabled:
- Press Alt + X keys and click Extensions
- Locate Grammarly for Edge on that page and ensure it’s not disabled
- If Grammarly is not on the list of extensions, please visit this page to add it to your browser.
Try temporarily disabling all other extensions you're using:
- Press Alt + X keys and click Extensions
- Disable all extensions except Grammarly