Follow the troubleshooting steps for your browser below to resolve the issue.
Chrome
Safari
Firefox
Check that the Grammarly extension is installed and enabled:
- Copy and paste this string into your address bar: chrome://extensions and hit enter.
- See whether Grammarly for Chrome appears in the list of extensions; confirm that the Enabled checkbox is checked.
Ensure that Grammarly for Chrome is up and running:
- Click on the Grammarly for Chrome extension icon in the extension bar.
- See if the pop-up that appears is blank. If it is blank, check out this article.
Check that the Grammarly extension is installed and enabled:
- Copy and paste this string into your address bar: about:addons and hit enter.
- Check the list of the extensions for "Grammarly for Firefox". Ensure that it's not disabled.
Ensure that Grammarly for Firefox is up and running:
- Click on the Grammarly for Firefox extension icon in the extension bar.
- See if the pop-up that appears is blank. If it is blank, check out this article.
Check that the Grammarly extension is installed and enabled:
- Open Safari Preferences by either navigating to Safari —> Preferences or pressing Command + Comma (,)
- Navigate to the Extension tab.
- Find Grammarly for Safari on the list of extensions and verify that the Enable Grammarly for Safari checkbox is checked.
Ensure that Grammarly for Safari is up and running:
- Click on the Grammarly for Safari extension icon in the extension bar.
- See if the pop-up that appears is blank. If it is blank, check out this article.