Thank you! Your feedback helps us improve.

Error: We can't start this add-in because it isn't set up properly

If you see this error message, Office 365 products you’re using might be managed by your organization. Some organizations may block downloads of new add-ins from the Office Store to prevent their users from downloading add-ins that have not been approved by the organization:

error_message.png

To resolve this issue, please contact your Office 365 administrator to ensure that you have permission to install Office Add-ins.

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request