If you lose access to the primary email address associated with your Grammarly account, you can use a recovery email to regain access.
A recovery email is an additional email address you can add to your Grammarly account to help restore access if you can no longer use your primary email.
The recovery email feature is available for Grammarly Free, Grammarly Pro, Grammarly Plus, Grammarly Business, and Grammarly for Education users, except for K–12. It is not currently available for Grammarly Enterprise and any SSO-enabled organizational accounts.
Setting up a recovery email
To add a recovery email to your Grammarly account:
- Go to your Account profile settings at https://account.grammarly.com/profile
- Click Add recovery email.
- Enter the email address you’d like to use and click Continue.
- Open the email inbox for the address you entered and find the confirmation code. Email verification codes expire after about 15 minutes.
- Enter the code in Grammarly to verify the recovery email.
- You’ll receive a confirmation email once verified:
You can update or remove your recovery email from your account settings anytime.
Note: You can only use an email address that is not associated with another Grammarly account as your recovery email. If an account associated with your preferred recovery email already exists, you will need to delete that account first.
Using your recovery email to regain access
If you lose access to your primary email address, follow these steps to regain access to your account:
- Go to the Grammarly sign-in page and select Can’t sign in?
- Click Recover my account.
- Enter the primary email address associated with your Grammarly account and select Continue.
- If your account has a verified recovery email set up, we'll send a link to that recovery email.
- Open the email sent to your recovery address and click the link to continue.
- Follow the prompts to set a new primary email address for your Grammarly account.
Note: If a Grammarly account associated with your preferred email address already exists, you will need to delete that account first.
If you didn’t have a password on your account or forgot your password, go to https://www.grammarly.com/resetpassword and request a password reset email using your new primary email.
Once you've completed the process, you’ll be able to sign in to Grammarly with your new primary email address.
Error: “This email is already in use. Recovery emails must not be linked to another account.”
If you see this error, you need to delete the account you are trying to use as your recovery email or use another email address. To delete the account, please follow these steps:
- Open an incognito window in your browser.
- Log in to Grammarly.
- Select the Account tab to the left.
- Scroll down to the bottom of the page that opens next and click Delete Account:
- If prompted, enter a six-digit code that is sent to your email address on the next page.
- After being redirected to your Profile page, click Delete Account once again.
Afterward, please go back and finish setting up your recovery email.