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Manage team member roles

Who has access:
Grammarly Business and Grammarly for Education admins and members with designated custom roles

Every team member using Grammarly Business or Grammarly for Education is assigned one of three roles: admin, account manager, or user. In Grammarly Business teams on the Enterprise tier, team members with the user role can also be granted group manager permissions or assigned a custom role.

Roles

The user role is for the end-users of a Grammarly Business or Grammarly for Education subscription. Users will receive Grammarly’s full range of writing suggestions and have limited view-only access to account analytics. This role is assigned by default when team members join a subscription.

The user role with group manager permissions is designed for team members who need to manage and maintain aspects of their specific team’s product usage. This includes viewing analytics as well as managing style rules and other writing configurations for their team. Team members with group manager permissions can manage the settings only for the teams they are specifically assigned to as group managers. User role with group manager permissions might be suitable for managers or team leaders. You can grant group manager permissions to multiple team members with the user role.

Note: The group manager permissions are available only to Grammarly Business customers on the Enterprise tier. To learn more, please see this article: Group manager permissions for team members

The account manager role is designed for team members who want to manage and maintain aspects of their organization’s subscription related to product usage. This includes viewing analytics as well as managing style guides and other writing configurations for multiple teams or across the whole organization. Team members with the account manager role might be department heads or managers. You can assign the account manager role to multiple team members.

The admin role is designed for team members who need full control over all aspects of the team’s subscription. Admins have access to everything available under the account manager or group manager roles, plus they can manage IT configurations (including single sign-on) and subscription details for billing purposes. Team members with the admin role might be founders and executives, senior leadership, or someone from the IT department who provisions licenses or handles account administration. You can assign the admin role to multiple team members.

Additionally, Grammarly Business customers on the Enterprise tier can create custom roles. Unlike predefined default roles, which come with a fixed set of permissions, custom roles allow enterprise admins to mix and match permissions to create roles that suit their organization’s unique needs. You can learn more in this article: About custom roles

Permissions

Below is the list of permissions for each role.

  Admin Account Manager User (Group Manager) User
Subscription        
- Plan      
- Details      
- Billing History      
- Billing Receipts      
- Cancel Subscription      
         
Administration        
- Product settings      
- Authentication      
- Provisioning      
         
Members        
- Invite members      
- Remove members      
         
Role assignment        
- Admin role assignment      
- Account manager role assignment      
- Group manager permissions assignment  
         
Group assignment and management        
- Create and delete groups    
- Modify groups  
- Add or remove team members from groups  
         
Analytics        
- Add/edit/remove custom analytics filters    
- View group analytics  
- View organization-wide analytics
         
Style guide - style rules        
- Create style rule sets for organization    
- Create style rule sets for teams  
- Change organization’s style rules logo    
- Change team’s style rules logo  
- Activate/deactivate organization’s style rule sets    
- Activate/deactivate team’s style rule sets  
- Edit/remove organization’s style rule sets    
- Edit/remove team’s style rule sets  
- Add/edit/remove rules within organization’s style rule set    
- Add/edit/remove rules within team’s style rule set  
- View style rule sets ✅ 
         
Style guide - writing preferences        
- Turn on suggestion types  
- Turn off suggestion types  
- View  
         
Snippets        
- Add/edit/remove organization snippets    
- Add/edit/remove team snippets  
- Add/edit/remove personal snippets  ✅ 
- View  ✅ 
         
Brand tones        
- Activate/deactivate  ✅   
- Add/edit/remove tone groups  
- Visibility settings  
- View
         
Generative AI        
- Change organization-wide preferences      
- Change personal preferences (if the generative AI features are activated by the admin)

Note: The group manager permissions apply only to the teams the group managers are specifically assigned to manage. To learn more, please see this article: Group manager permissions for team members


How to assign roles

You can assign roles to your team members on the Members page:

Change_role.gif

To assign a role to several team members at once, follow these steps:

  1. Go to the Members page.
  2. Select individual team members by checking the boxes next to their email addresses and click Change Role at the bottom of the page.
  3. In the window that appears next, select the preferred role in the drop-down menu and click Change Roles to confirm the action.

Team members can also be assigned to a role as a part of SAML Single Sign-On.

When team members join your organization’s subscription, they are assigned to the user role by default. 

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