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Microsoft Office is slow or crashes when I'm using Grammarly for Microsoft Office

This issue might occur if your antivirus, firewall software, or other Microsoft Office add-ins are interfering with Grammarly for Microsoft Office. 

To resolve this issue, we suggest following these steps:

If none of these steps help, please follow the instructions in this article and submit a support ticket with the troubleshooting request ID so we can investigate this issue more thoroughly. 

Note: At this time, Grammarly for Microsoft Office is not fully compatible with Microsoft Surface RT, Microsoft Surface Pro X, and other ARM-based devices. If you are using one of the above devices, we recommend switching to the Grammarly Editor or the Grammarly browser extension for your preferred browser.

Alternatively, we suggest switching to Grammarly for Windows (available on Windows 10 or newer). This product offering also supports integration with Microsoft Word and Outlook. To find out more, check out this article

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