I can’t access my Premium account email address to verify my account

For your security, we require users to verify their accounts before making changes to their account information. We do this by sending you a verification code to your email. However, if you mistyped your Grammarly email address when creating your account, you won’t be able to receive our verification codes.

Before submitting this form, please wait at least 10 minutes after being asked to enter a verification code on your Account page. It can take some time for our emails to find their way to your inbox.

If you’re sure you’ve mistyped your email address, please submit a request. You’ll be asked to provide the following information:

  • last four digits of the credit card number you used for Grammarly
  • card network type (e.g., VISA)
  • the charge date
  • the charge amount
  • if you paid with PayPal, your PayPal email address and transaction ID
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