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Enterprise domain controls for new signups and existing users

Included in: Grammarly Enterprise plans.
Please contact your Customer Success Manager to enable these controls.

Grammarly’s Enterprise-tier licenses equip administrators with robust internal controls to manage user access, ensure compliance with licensing agreements, and improve security. These features provide new user sign-up controls leveraging organizational email domains, as well as service provider-initiated sign-in options and in-product messaging for individual Grammarly Free, Premium, and Pro users who share the same domain.

The solutions described in this article require configuring SAML single sign-on beforehand. If you haven’t done so yet, please set up SAML single sign-on.

Topics covered in this article:

Controlling New User Signups

Domain Verification

Domain verification changes the account creation flow for new users visiting Grammarly for the first time. Once an email domain has been verified by Grammarly, the following will happen:

  • All new users creating accounts at www.grammarly.com/signup with a matching email domain will be routed to your organization’s SSO login page.
  • Individuals who have not been granted access to Grammarly in an identity provider will not be able to create Grammarly accounts using their work email addresses.
  • Individuals who have been granted access to Grammarly in an identity provider will have Grammarly accounts automatically created for them and will instantly join your Grammarly license.

This process ensures that:

  • All employees access the correct enterprise license.
  • There are no individuals inadvertently creating personal Grammarly accounts using their work email addresses.
  • Only those who have been granted access to Grammarly in an identity provider can join your Grammarly license.
  • You can restrict domains that should not be used for user registrations.

Note: If your company uses both top-level domains and subdomains, they will need to be verified independently. For example, verifying the email domain @acme.com will not affect individuals with the @marketing.acme.com email address. You can selectively apply these settings per domain.

Managing Existing Users

The functionality described below allows Enterprise account owners to enable in-app messaging for Grammarly’s existing user base, offering individuals with matching email domains the option to either join the Enterprise license or change their Grammarly account email address to a personal one.

Domain verification described above is a prerequisite to continue with either Domain Capture or Invite Capture.

Domain Capture

Domain capture enables a requirement for all users with a matching email domain to either join the Enterprise license or change the email address associated with their Grammarly account. They will not be able to continue using Grammarly and will receive an in-product notification with the options detailed below:

If an individual had a personal Grammarly Pro or Premium subscription before joining the Enterprise license, their subscription will be paused for the duration of their membership. They will have the option to request a prorated refund on their Subscription page.

These settings will come into effect the next time the end user signs in to Grammarly.

Invite Capture

Invite capture differs from Domain Capture in that it impacts only those invited to the license, not everyone with the corresponding email domain.

Organizations not utilizing SSO can also leverage invite capture to prompt invited members to join their organizational license.

These settings will come into effect the next time the end user signs in to Grammarly.

Interested in upgrading to an Enterprise account? Contact our Sales team.

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