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Error: "Whoops! Adjust the cursor's position and try again”

If you see the error message “Whoops! Adjust the cursor's position and try again,” it may be related to an issue with your connection. It could also appear depending on the placement of your cursor.

We recommend the following steps to troubleshoot the issue:

  1. Check whether you have a stable internet connection and whether you can access the internet using your browser.
  2. Temporarily turn off your VPN (if you are using one).
  3. Switch between Wi-Fi and cellular connections and see if the issue is only happening on a particular network.
  4. Restart your device.

Afterward, highlight your text and tap Improve it to check whether the issue persists.

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