If you see the error message "Something went wrong" while using Grammarly’s generative AI assistance on your Android device, try following these instructions to troubleshoot it:
- Open your device’s settings, go to Network or Connections, and try to fix or reset network settings if such an option is available.
- Check whether you have a stable internet connection and whether you can access the internet using your browser.
- Temporarily turn off your VPN (if you are using one).
- Switch between Wi-Fi and cellular connections and see if the issue is only happening on a particular network.
- Restart your device.