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Error: "Something went wrong" when I use the "Improve it" feature on Android

If you see the error message "Something went wrong" while using Grammarly’s generative AI assistance on your Android device, try following these instructions to troubleshoot it:

  1. Open your device’s settings, go to Network or Connections, and try to fix or reset network settings if such an option is available.
  2. Check whether you have a stable internet connection and whether you can access the internet using your browser.
  3. Temporarily turn off your VPN (if you are using one).
  4. Switch between Wi-Fi and cellular connections and see if the issue is only happening on a particular network.
  5. Restart your device.
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