How to enable the inactive Grammarly add-in

If Grammarly is listed as inactive and remains inactive even after you try to activate it, follow the steps below:

  1. Check which version of MS Word or Outlook you use. What version of Office am I using? 

    If you use the 64-bit version of Office 2016: Make sure you have Word or Outlook version 16.0.4266.1003 or higher by installing Office Updates. To do this, click the About Word section and check the Office version that will show in the window that opens right after that. Then, download Grammarly for Microsoft® Office.

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    If you use Office 365: Check for updates and install the latest Office 365 update. Then, download Grammarly for Microsoft® Office.

  2. Close all Word and Outlook instances (documents), also making sure the Outlook icon doesn't appear in the Windows tray area.
  3. Enable Grammarly by clicking the round Microsoft Office button (or File) > Word Options > Add-ins > Under Manage select COM Add-ins > Go > Check Grammarly > Click OK.
  4. See if the Grammarly tab has appeared in Word or Outlook.

If these instructions didn't help resolve the issue, please follow the steps in the tabs below in this exact order. For example, if the instructions provided in Step 2 don't resolve the issue, try the instructions from Step 3 and onward until the problem is fixed.

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