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I have a paid account, but the Grammarly add-in prompts me to upgrade

If you’re a Grammarly Premium, Grammarly for Business, or Grammarly for Education user, but Grammarly still prompts you to upgrade, please make sure to use the email address associated with your paid account to log into Grammarly for Microsoft Office: 

  1. Click the Grammarly tab in Microsoft Word or Outlook and click Log out.
  2. Then, in the same menu, click Log in.
  3. Sign in by entering the email address associated with your Grammarly Premium, Grammarly for Business, or Grammarly for Education account and password. If you registered using Google, Facebook, or Apple, sign in by clicking the corresponding option:

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Note: If you aren’t sure which email address is associated with your paid account, check out this article. We also encourage you to delete your free account(s) to avoid any confusion when logging in from different devices. 

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