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The G icon is constantly spinning but does not underline mistakes

If the Grammarly G icon is constantly spinning but does not underline mistakes, it typically points to a network issue. Here's how to troubleshoot this behavior:

  1. Clear your browser’s cache by following the steps described in this article.
  2. Pass our self-diagnostic tests.
  3. If the WebSockets test fails, check out this article. We recommend that you work with your system administrator to resolve this issue. 
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