Error: Grammarly is active, but key features are missing – Grammarly Support

To resolve this issue, follow the instructions below:

Chrome

Firefox

Edge

If you are logged in to your Grammarly account at https://app.grammarly.com, but the issue persists, right-click the G icon in the browser's toolbar, click This Can Read and Change Site Data, and check the box next to On All Sites:

Then, please restart your browser and check if the issue persists.

If you are logged in to your Grammarly account at https://app.grammarly.com, but the issue persists, please configure your browser's settings at about:Preferences#privacy as shown in the screenshot below:

Screenshot_2020-08-20_at_16.11.15.png

Then, restart Firefox to make sure the change is applied and sign in to Grammarly again. Please note that the change won't be applied by reloading the tabs.

If you are logged in to your Grammarly account at https://app.grammarly.com, but the issue persists, right-click the G icon in your browser's toolbar, click This Can Read and Change Site Data, and check the box next to On All Sites:

Then, please restart your browser and check if the issue persists.