Follow the troubleshooting steps for your browser below to resolve the issue.
Chrome
Safari
Firefox
Edge
Check that Grammarly for Chrome is installed and activated:
- Copy and paste this string into your address bar: chrome:extensions and press Enter.
- See if Grammarly for Chrome appears on the list of extensions and if the toggle next to the extension is blue:
- If Grammarly is not on the list of extensions, please visit this page to add it to your browser.
Try temporarily turning off all other extensions you're using:
- Copy and paste this into the address line: chrome:extensions
- Toggle all other extensions except Grammarly off.
Check that Grammarly for Firefox is installed and activated:
- Copy and paste this string into your address bar: about:addons and press Enter.
- See if Grammarly for Firefox appears on the Enabled list and if the toggle next to the extension is blue:
- If Grammarly is not on the list of extensions, click this link to add it to your browser.
Try temporarily turning off all other extensions you're using:
- Copy and paste about:addons into your address bar and press Enter.
- Toggle all other extensions except Grammarly off.
Check that Grammarly for Safari is installed and activated:
- Open Safari Preferences by either navigating to Safari > Preferences or pressing Command + Comma.
- Navigate to the Extension tab.
- Find Grammarly for Safari on the list of extensions and verify that the Enable Grammarly for Safari checkbox is checked.
- If Grammarly is not on the list of extensions, click this link to add it to your browser.
Try temporarily turning off all other extensions you're using:
- Go to Safari > Preferences (or use Command ⌘+ Comma).
- Select the Extensions tab and untick the boxes next to each extension.
Check that Grammarly for Microsoft Edge is installed and activated:
- Copy and paste this string into your address bar: edge://extensions/ and press Enter.
- See if Grammarly for Microsoft Edge appears on the list of extensions and if the toggle next to the extension is blue:
- If Grammarly is not on the list of extensions, please visit this page to add it to your browser.
Try temporarily turning off all other extensions you're using:
- Copy and paste this string into your address bar: edge://extensions/ and press Enter.
- Toggle all other extensions except Grammarly off.