The formatting of my document changes when I export it

If you used the Import button to upload your document to the editor and now you are unable to export the edited document in the original formatting, make sure you are using version 1.4.23 (or newer) of the desktop app. You can find instructions on how to check your current version here.

If you are using the latest version and you still experience this issue, please send us the original document so that we can investigate the issue more efficiently. You can attach the file to a support request, and we will contact you with a solution.

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