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Configure Managed Mode

Managed Mode ensures that only the users who belong to your organization’s Grammarly Business subscription can sign in to Grammarly’s product offerings. When this setting is activated, company employees won’t be able to use their personal Grammarly accounts at work.

Managed Mode will also deactivate the clients and stop sending text to our servers if:

  • The user is not logged in
  • The user is logged in but is not part of the relevant organization

Note: Users will still be able to log in with personal accounts through our sign-in page; however, they won’t be able to use the clients.

Activating Managed Mode

Prerequisite: SSO needs to be activated for your organization, and you will also need a Grammarly Enrollment Token. To obtain a Grammarly Enrollment Token, please go to the Managed mode page in your account or contact your Customer Success Manager. Alternatively, please contact the Grammarly Support team.

Managed Mode Analytics

Once Managed Mode is configured, additional data on installed clients and active accounts will become available on the Managed mode page. This includes:

  1. Grammarly Clients Installed and Running
    • Shows the number of devices that have Grammarly clients installed and made a connection to Grammarly in the past seven days.
    • Takes into account all devices, including those where users are not signed in to Grammarly.
  2. Active Grammarly Accounts
    • Shows the number of individual people (unique signed-in users) whose clients connected to Grammarly in the past seven days.
    • This only includes authenticated users and excludes anonymous usage when signed out.

Important notes:

  • One person, multiple devices: If one person uses Grammarly on a laptop and a phone, that counts as two clients running, but only one active account.
  • The number of clients running may appear inflated in environments where multiple people share the same device.
  • The number of active accounts may be lower than the number of clients running if some of the devices were used without signing in to Grammarly, or the same person used Grammarly on more than one device.
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