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Parts of text disappear in Google Docs

Parts of your text in Google Docs may disappear if you use the Read & Write extension in Chrome. To resolve the issue, we suggest reinstalling the Read & Write extension.

If the issue persists, please submit a support request and include the following information so we can investigate it further: 

  1. Screenshot of all the extensions that you are using 
  2. Copy of the original Google Docs document. To download a copy of your document, please do the following in your Google Docs document:
    • Click File>Make a copy
    • Click Share > Get link
    • Click on Restricted and change the option to Anyone with the link
    • Change Viewer to Editor
    • Click on Copy link > Done
    • Send the link to us 

Note: Grammarly employees will need to view your document to investigate this issue. 

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