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I can't test SSO: Error validating the SSO certificate

If you see this error when setting up SSO, it might indicate that the certificate is invalid or corrupted.

The certificate can be invalid if:

  • the wrong certificate is used;
  • the certificate is copied incorrectly;
  • the certificate is expired.

To resolve this issue, we suggest re-checking the following:

  1. In your IdP (identity provider), verify the certificate is Active and not expired;
  2. Download the certificate, open the file in the text editor and copy the content to the Grammarly SSO set-up page. Make sure that content is copied correctly.

If this doesn’t resolve the issue, we recommend generating a new certificate in your identity provider and configuring SSO on the Grammarly side using the new certificate.

Note: With Azure AD, there can be a delay in propagating the parameters on the Azure side. To avoid experiencing any issues with configuring SSO on the Grammarly side, we advise waiting 1-2 hours after generating the certificate in Azure AD and before enabling SSO in the Grammarly interface for all the changes to propagate accordingly.

 

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