Thank you! Your feedback helps us improve.

I have an Indian credit card on file, and my renewal payment doesn’t go through

The issue you are experiencing is most likely due to this regulation from the Reserve Bank of India, which states that all renewal payments need to be approved by a customer.

To resolve this, please do the following:

  1. Navigate to the Subscription page
  2. Click Update in the Payment Method section.
  3. Re-enter your credit card information.

If the issue persists, please try using a different credit card or PayPal. 

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request