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I haven’t received a confirmation email on sign-up. What should I do?

If you signed up for a Grammarly account at https://www.grammarly.com/signup, you may be asked to confirm your email address. 

If you haven’t received the confirmation email, we suggest the following steps to resolve this issue:

  1. Check your spam or junk folder and any tabs in your inbox.
  2. Try adding these email addresses to your email contact list and then send yourself a confirmation email again:

    info@em.grammarly.com
    info@send.grammarly.com
    info@security.grammarly.com
    donotreply@grammarly.com 

If the confirmation email still doesn’t arrive, it’s likely that your firewall, email server, or filter is blocking Grammarly’s emails. We recommend contacting your IT department or your email service provider’s customer support to add the following IPs and domains to the allowed list:

IP addresses:

199.122.124.187
13.111.6.89
13.111.122.8
13.111.122.9
13.111.27.28
13.111.27.229
13.111.27.230

Domains:

send.grammarly.com
em.grammarly.com
security.grammarly.com
grammarly.com

Once you’ve followed these steps, please send yourself a confirmation email again by registering for an account again. 

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