When creating or checking a document, you might see the “A small error has occurred, causing an interruption of service” notification:
To resolve this issue, please follow these steps:
- Restart Grammarly’s desktop app and reconnect to your network.
- If this doesn’t help, please temporarily turn off your VPN, proxy, antivirus, and firewall software. If this helped, we suggest that you add Grammarly to your antivirus or firewall software’s allowed list to resolve the issue.
Note: If you are not sure you’re using a proxy, this article may help.
If you experience this issue in the Grammarly Editor, please follow these steps instead.