When creating or checking a document, you might see the “A small error has occurred, causing an interruption of service” notification:
To resolve this issue, please follow these steps:
- Restart the Grammarly Editor and reconnect to your network.
- If this doesn’t help, please temporarily turn off your VPN, proxy, antivirus, and firewall software. If this helped, we suggest that you add Grammarly to your antivirus or firewall software’s allowed list to resolve the issue.
Note: If you are not sure you’re using a proxy, this article may help.
If you experience this issue in the web version of the Grammarly Editor, please follow these steps instead.
If the Grammarly Editor for Windows and Mac doesn’t work after trying these steps, we suggest switching to the web version of the Grammarly Editor. For more information about the Grammarly Editor, visit this page.
Alternatively, you can try Grammarly for Windows (if you use Windows 10 or newer) or Grammarly for Mac (if you use macOS 10.12 or newer), which support integration with a wide array of applications and websites. To find out more, check out this article.