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Analyzing your team’s writing performance

Who has access?
- Grammarly Business and Grammarly @edu account owners
- Grammarly Business and Grammarly @edu contributors
- Grammarly Business users (view only)

Grammarly’s analytics dashboard shows you aggregated data and allows you to learn whether you are optimizing the usage of your purchased seats, identify communication strengths across your team, pinpoint improvement areas, and more.

Topics covered in this article:

What’s available?

The first graph shows who uses Grammarly in order to help you optimize the usage of your seats:Analytics_1.1.png

Clicking Remind invited allows you to easily send reminders to team members with pending invitations.

Note: This will be shown only if All members is selected as a data set.

The next figure will help you understand how Grammarly improves your team’s written communication:Analytics_2.1.png

In the chart below, you can see detailed throughput metrics, including the number of sessions, time spent, total words, and an estimate on time saved:Analytics_3.1.png

The next graph will allow you to understand how your users interact with Grammarly suggestions. You can also look at your organization’s or team’s suggestions by specific outcomes to identify trends and specific areas of improvement. Additionally, you can combine multiple outcomes at once and apply any of the available views (e.g., “Totals” or “Acceptance ratio”).Analytics_4.1.gif

The last chart shows the top three tones detected in your team’s communication to relay whether your team members are consistently making the right impression:Analytics_5.1.png

  • The analytics data may be displayed with an up to 30-hour delay depending on your time zone.
  • The data will not be displayed if there were fewer than two active team members on your account during the chosen time period.
  • Grammarly Business account owners and contributors can download the raw data by clicking Export in the top right corner of the page. For more information, please see this page.
  • Once a member is removed from the team, their data will not be taken into the account for the entire time horizon.

Can I apply filters?

Note: This feature is not available to team members with a "User" role.

You can filter the results by user group or create a custom filter. 

To filter by user group, simply click All members and check the box next to the name of the group:unnamed.gif

To create a custom filter:

  1. Open the filters dropdown.
  2. Click Create custom filter:
    unnamed.png
  3. Enter the name of the filter and check the boxes next to team members you’d like to include (minimum of 2, maximum of 1000).
  4. Click Create Filter.

Note: 30 is the maximum number of filters one user can create. 

While any user with “owner” or “contributor” permissions can filter by any user group, custom filters won’t be visible to any other members of your team. You can also combine any number of filters by user group and custom filters in the same query:
unnamed__1_.png

When new members are added to an existing custom filter or to a user group, their data will be included for the entire time period they have been on the team and not just since the day they were added to the filter or group.

Note: If a member is present in more than one group, they will be accounted for only once.

To edit or delete a custom filter, open the filters dropdown and click the "pencil" button next to the name of the custom filter:
unnamed__2_.png

User groups can be edited only on the Members page.

Can I change the time frame?

You can choose to see the data for the previous 7 days, the previous 30 days, or in any custom timeframe:Change_range.gif

  • Currently, you can’t choose dates before April 1, 2021. 
  • The date format is DD/MM/YYYY.

For ranges of 30 days and less, the data will be grouped by day. For date ranges between 31 and 180 days, the data will be grouped by week. For bigger ranges, the data will be grouped by month.

The data will be grouped starting from the first day of the date range. For example, if you choose the time period from 4/1/21 to 5/31/21, you will see 9 data points corresponding to the following ranges: from 4/1/21 to 4/7/21; from 4/8/21 to 4/14/21; …; and from 5/27/21 to 5/31/21. Here’s how it will be presented visually:Presented_visually.png

Please note that the last data point corresponds to the range of only 5 days because the timeframe that we chose, from 4/1/21 to 5/31/21 (or 61 days), can’t be broken down into a whole number of weeks.

Note: In the Usage Summary section, the data is generally grouped from Monday to Sunday for date ranges longer than 30 days.

Here’s how data will be grouped into 7- and 30-day blocks depending on the graph:

  • Active Team Members: The maximum value of daily active team members over either period of time will be displayed. 
  • Communications Overview: The total number of sessions with issues and improved sessions for a period of time will be displayed.
  • Usage Summary: The total values over the entire time period. 
  • Grammarly Suggestions:
    • Totals: The total value over the entire time period. 
    • Acceptance ratio: Percentage of the total number of suggestions that were accepted.
    • Per 100 words: The average number of suggestions per 100 words over the time period.
  • Tones Detected: The average of values of percentages of tones used per day. The number of writing sessions during a day is not taken into account when calculating the average over a time period. For example, if Grammarly detected that 50% of your writing was in a friendly tone on day one, and 25% was in a friendly tone on day two, then the resulting number for two days would be (50%+25%)/2=37.5% regardless of how much text you’ve written on day one versus day two. We are researching more accurate ways of presenting this information.
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