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What should I do if I suspect that my account was hacked?

Change your password

If you suspect that someone else might have access to your account, please change your Grammarly password by going to the Profile page. Changing your password will log out all devices that might be connected to your account.

Note: You might want to review the list of devices connected to your account on Your devices page.

If you do not remember your current password or you created your account via Google, Facebook, or Apple, you can request a password reset email at www.grammarly.com/resetpassword.

If you haven’t received a password reset email, please review this article: I’ve requested a password reset, but I haven’t received an email yet

If the password reset link redirects you to the login page, see the instructions in this article: The password reset link redirects me to the login page

It is important that you choose a strong and unique new password. Also, if you were using the same password for other services, we advise you to reset it for those services as well. 

Enable two-step verification

To prevent this type of issue from happening in the future, we recommend enabling two-step verification. With the feature turned on, you will be required to enter an additional six-digit code when logging in to your account. To learn how to set up two-step verification, please see this article: How to set up two-step verification

For additional tips on how to protect your Grammarly account, check out this article: How can I keep my Grammarly account secure

If you are still concerned about unauthorized access to your account after following the instructions above, please let us know.

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