We suggest the following steps to resolve this issue:
- Check your spam or junk folder and any tabs in your inbox.
- Try adding these email addresses to your email contact list and then send yourself a confirmation email again:
info@em.grammarly.com
info@send.grammarly.com
donotreply@grammarly.com
If the confirmation email still doesn’t arrive, it’s likely that your firewall/email server or filter is blocking Grammarly's emails. We recommend contacting your IT department or your email service provider's customer support to whitelist the following IPs and email addresses:
IP addresses:
199.122.124.187
13.111.6.89
Email addresses:
info@em.grammarly.com
info@send.grammarly.com
donotreply@grammarly.com
Once you’ve followed these steps, please send yourself a confirmation email again.