We suggest the following steps to resolve this issue:
- Check your spam or junk folder and any tabs in your inbox.
- Try adding these email addresses to your email contact list and then send yourself a confirmation email again:
info@em.grammarly.com
info@send.grammarly.com
info@security.grammarly.com
donotreply@grammarly.com
If the confirmation email still doesn’t arrive, it’s likely that your firewall/email server or filter is blocking Grammarly's emails. We recommend contacting your IT department or your email service provider's customer support to add the following IPs and domains to the allowed list:
IP addresses:
199.122.124.187
13.111.6.89
13.111.122.8
13.111.122.9
13.111.27.28
13.111.27.229
13.111.27.230
Domains:
send.grammarly.com
em.grammarly.com
security.grammarly.com
grammarly.com
Once you’ve followed these steps, please send yourself a confirmation email again.