Error: “Error loading add-ins”

To troubleshoot this issue, please follow these steps:

  1. Sign out of Microsoft Word by clicking Word > Sign Out… 
  2. Restart Microsoft Word and sign in again.
  3. Open the Insert menu and click Get Add-ins or Store.
  4. Type Grammarly in the search field and press Enter.
  5. Click Add next to the listing for Grammarly for Microsoft Word.
  6. Then, please find the Grammarly tab on the MS Word toolbar and press Open Grammarly.

If these instructions didn’t help, please submit a support request including the Microsoft Word version that you are currently using. 

To check that, please open Microsoft Word, go to the Word menu and click About Microsoft Word

Screenshot_2020-07-23_at_12.38.06.png

Was this article helpful?
Have more questions? Submit a request