Thank you! Your feedback helps us improve.

I can’t invite team members: Unable to process payment

Screenshot_2021-11-04_at_20.58.png

This error message means that all seats in your team’s subscription have been allotted, and we were unable to process the payment for the new member(s) due to an issue with the payment method on file.

Note: Adding a new member will require an additional payment.

Please double-check your payment information and try again. For more information, see this article: Why was my payment method declined?

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request
no-index