For admins of team plans:
If you purchase a Grammarly Business or a Grammarly Pro plan using the email address associated with your individual Grammarly Premium plan, you’ll automatically receive a prorated refund for your individual plan. It may take up to ten business days for the refund to appear on your statement, depending on your payment method.
If you haven’t received the refund or you used a different email address to upgrade to Grammarly Business or Grammarly Pro, please submit a support request. Be sure to provide the email addresses associated with both plans so we can help you quickly.
Note: If you purchased a subscription via the Google Play Store, please contact support to request a refund. For subscriptions purchased on the Apple App Store, see the instructions in this article: Request a refund for apps or content that you bought from Apple
For members of a team plan:
If you’d like to cancel your individual Grammarly Premium plan and receive a refund, go to the Subscription page and click Request a refund.
If you haven’t received the refund or you used a different email address to join your team’s plan, please submit a support request. Be sure to provide the email addresses associated with both plans so we can help you quickly.
Note: If your organization’s subscription is currently on a free trial, the option to request a refund will appear after the free trial ends and the payment for your organization’s subscription goes through.