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Does Grammarly use subprocessors?

Grammarly uses certain third-party vendors (i.e., subprocessors) listed below to help us operate, provide, improve, integrate, customize, and support our services when we process personal data on behalf of our business customers.

Grammarly maintains a thorough vendor-review process to conduct due diligence before engaging with any subprocessors. Among other focuses, this process validates that customer personal data is always protected. The review process includes multi-step security and privacy assessments, a detailed review of the vendor’s compliance posture, and an in-depth legal review of subprocessor data practices. Grammarly repeats this due diligence regularly.

The table below identifies Grammarly’s subprocessors, details the purpose of their services, and server location. Subprocessor websites are available through links in the table.

Subprocessor

Purpose

Server location

AWS

Data hosting; product infrastructure 

USA

Zendesk

Customer support ticketing management

USA

Twilio

Cloud communications platform

USA

Sumo Logic

Service monitoring; security event management  

USA

Azure

Text generation infrastructure

USA

Iterable

Marketing campaign management

USA

Hightouch

Data integration and management

USA

Fivetran

Data integration and management

USA

MaestroQA

Customer support quality assurance

USA

Databricks

Data Analytics

USA

OpenAI

Text generation infrastructure

USA


If you are a Grammarly for Business customer and would like to be notified of any intended changes concerning the addition or replacement of subprocessors, please subscribe to receive notifications
here. You may unsubscribe at any time using the unsubscribe link in the notification email.

We value the trust our customers put in us to keep their information safe and secure. Visit Grammarly’s Trust Center to learn about our user-first approach to privacy and security. Learn more about Grammarly security operations, policies, practices, and attestations on this page.

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