In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF (once this has been formally agreed) and the Swiss-U.S. DPF, Grammarly commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to VeraSafe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit this website for more information or to file a complaint. The services of VeraSafe are provided at no cost to you. In certain circumstances, the EU-U.S. DPF, the Swiss-U.S. DPF and the UK Extension to the EU-US DPF provide the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Data Privacy Framework on this website.
The Data Privacy Framework Principles describe Grammarly’s accountability for personal data that it subsequently transfers to a third-party agent. Under the Principles, Grammarly shall remain liable if third-party agents process the personal information in a manner inconsistent with the Principles, unless Grammarly proves it is not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over Grammarly’s compliance with the EU-U.S. DPF, the UK Extension to the E.U.-U.S. DPF (once this has been formally agreed) and the Swiss-U.S. DPF.
We value the trust our customers put in us to keep their information safe and secure. Visit Grammarly’s Trust Center to learn about our user-first approach to privacy and security.