We do not rely on the Privacy Shield but continue to keep to the commitments below that we made when we certified to the Privacy Shield.
In compliance with the Privacy Shield Principles, Grammarly commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Grammarly at the contact address below. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, dispute resolution is available through a third-party arbitrator by contacting our designated Privacy Shield independent recourse mechanism, JAMS. In certain circumstances, the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework provide the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Privacy Shield Principles.
The Privacy Shield Principles describe Grammarly’s accountability for personal data that it subsequently transfers to a third-party agent. Under the Principles, Grammarly shall remain liable if third-party agents process the personal information in a manner inconsistent with the Principles, unless Grammarly proves it is not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over Grammarly’s compliance with the Privacy Shield.