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Why was I charged for additional seats?

Subscription rates for team plans are listed per member. If you invite more members to a team plan, extra seats will incur an additional fee based on your selected subscription. The fee is prorated based on the remaining days in the current subscription period.

If you’re a Superhuman suite admin, you can invite both free and paid users through your Superhuman account. However, inviting new members through your associated Grammarly account will automatically add them as paid members across all applications in the Superhuman suite.

If you accidentally invited additional members, remove them from your plan on the Members page and contact Support for further assistance.

Note: Currently, we do not automatically issue a refund when a member is removed from a team plan.

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