Thank you! Your feedback helps us improve.

I can’t invite team members: You are only able to invite others who do not belong to another institution

This message means that some of the team members you’re trying to invite are part of another subscription. To resolve this, those team members should contact their current admin and ask to be removed from that subscription. Their admin contact information is available on the Subscription page.

Once your team members are removed from the other subscription, please try inviting them again.

If you’re inviting multiple team members and unsure which of them belong to another subscription, try inviting them one by one.

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request