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About true-up billing

Who has access?
- Grammarly Business admins

True-up billing allows you to invite more team members to your Grammarly Business subscription and pay for their seats later.

With true-up billing, you can instantly invite team members above your paid seat count. Once your team members accept their invitations, they can start using Grammarly Business without any immediate charges to you. You will have 60 days to make any necessary adjustments to your team before you are charged for the additional seats.

Note: True-up billing is currently not available to Grammarly Business teams that use invoices to pay for their subscription.

How can I tell how many additional seats we have in use?

You can see the number of additional seats in use on the Subscription page:

Plan details.png

When will our team be charged for any additional seats?

The charge date for the seats you added using true-up billing is shown on the Subscription page under the number of additional seats in use:

Charge date.png

How much will I be charged for additional seats?

You will be charged a prorated amount per seat based on the remaining days in the current subscription period.

How will this affect my subscription renewal?

On your subscription renewal date, your payment method on file will be automatically charged for the updated number of seats for your next subscription period.

Can I pay for the additional seats immediately rather than wait to be charged later?

You can pay for the additional seats immediately by following these steps:

  1. Go to your Subscription page.
  2. Click Update plan in the upper-right corner.
  3. Update your team size to include all of the additional seats you currently have in use.
  4. Click Continue.
  5. Review the changes and click Update plan to confirm the charge.

What if I don’t want to be charged for the additional seats? Can I remove the users?

To avoid paying for seats added using true-up billing, you will need to remove any additional seats in use at least 24 hours before the scheduled charge date.

Will I get reminded about upcoming true-up charges?

You will receive email reminders 30 days and two days before the scheduled charge date. Additionally, you will receive an in-product notification 48 hours before the charge date.

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