If you previously purchased a Grammarly subscription or were invited to your organization’s subscription but only have access to Grammarly Free, you might have unintentionally created several Grammarly accounts and signed in to your free account.
To access advanced features included in your subscription, please identify which of your email addresses is associated with your paid account, sign out of your free account, and sign in to the paid one.
To identify the email address associated with your paid account, follow these steps:
- Search every email account you use for the subscription confirmation email from Grammarly with one of the following subjects: “Nice Upgrade! Here’s Your Receipt & Renewal Information,” “Your Grammarly Account Is Now Activated!,” “Welcome to AI-powered writing assistance,” or “Activate Your Grammarly for Business Account.” If you see such an email in your inbox, it means your paid account is associated with that email address.
- If you purchased a subscription yourself, fill out the following form to find your paid account: Look up a Grammarly purchase
Afterward, sign in to your paid account in the Grammarly applications you use.
- First, log out of all Grammarly accounts by going to https://app.grammarly.com and clicking Sign out in the lower-left corner of the page.
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Then, right-click on the Grammarly icon in the system tray and select Settings. In the window that opens next, go to Account and click Sign Out:
- Right-click on the Grammarly icon in the system tray, go to Settings → Account, and click Sign in.
- Enter your login credentials for the paid account in the next window.
You might also find the following resources helpful:
- First, log out of all Grammarly accounts by going to https://app.grammarly.com and clicking Sign out in the lower-left corner of the page.
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Then, click the Grammarly icon in the menu bar and select Settings. Go to Account and click Sign Out:
- Right-click on the Grammarly icon in the menu bar, go to Settings → Account, and click Sign in.
- Enter your login credentials for the paid account in the next window.
You might also find the following resources helpful:
- First, log out of all Grammarly accounts by going to https://app.grammarly.com and clicking Sign out in the lower-left corner of the page.
- Go to https://www.grammarly.com/signin and enter your login credentials for the paid account.
You might also find the following resources helpful:
- Open the Grammarly app on your device, go to Account, tap on your name, and then tap Log out.
- To log back in, open the Grammarly app, tap Already have an account? Sign in, and enter your login credentials for the paid account on the next page.
You might also find the following resources helpful if you're on an iPhone:
If you're on an iPad, check out these videos instead:
- Open the Grammarly app on your device, go to Account, tap on your name, and then tap Log out.
- To log back in, open the Grammarly app and enter your login credentials for the paid account.
You might also find the following resources helpful:
- First, log out of all Grammarly accounts by going to https://app.grammarly.com and clicking Sign out in the lower-left corner of the page.
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Open the Grammarly tab in Microsoft Word or Outlook and click Log out:
- Go back to the Grammarly tab in Microsoft Word or Outlook and click Log in.
- Enter your login credentials for the paid account.
If you purchased a subscription from the App Store or Google Play Store, check out this article: I can't access the paid features after paying via the App Store or Google Play Store
Note: If your account is associated with an organizational subscription and your organization uses an identity provider such as Okta, Microsoft Entra ID, or others to manage access to third-party applications and services, please sign in to Grammarly through your identity provider at the appropriate point in the above instructions.