Grammarly doesn’t recognize my paid account

1. Ensure that you are signed out of all Grammarly accounts by going to https://app.grammarly.com and clicking Log out in the left-side panel. 
2. Right-click on the white Grammarly icon in the system tray and select Settings:
   
   
3. In the window that opens next, go to Account and click Sign out.
   
4. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means your paid account is associated with that email. 
5. Click Sign in in the same window.
6. You will then be redirected to a page where you’ll have to enter the login credentials for your paid account.

1. Ensure that you are signed out of all Grammarly accounts by going to https://app.grammarly.com and clicking Log out in the left-side panel. 
2. Click on the Grammarly icon in the menu bar and select Settings:
   
   
3. Go to Account and click Sign out.
4. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means your paid account is associated with that email.
5. Then, click Sign in and enter the login credentials for your paid account. 

1. Sign out of all Grammarly accounts by going to https://app.grammarly.com/ and clicking Sign out in the left-side panel.
2. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means your paid account is associated with that email. 
3. Click Log in at https://www.grammarly.com/ and log in using the credentials for your paid account. If you registered using Google, Facebook, or Apple, sign in by clicking the corresponding option. 

Note: If your account is associated with an organizational subscription and your organization uses an identity provider such as Okta, Microsoft Entra ID, or others to manage access to third-party applications and services, please sign in to Grammarly through your identity provider.

1. Open the Grammarly app on your mobile device
2. Click Account > Log out
3. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means you have a paid account associated with that email. 
4. To log back in, select Log in to existing account if you registered using an email and password type of authorization. If you registered using Google, Facebook, or Apple, select the corresponding option. 

1. Ensure that you are signed out of all Grammarly accounts by going tohttps://app.grammarly.com and clicking Log out in the left-side panel. 
2. Open the Grammarly tab in Microsoft Word or Outlook and click Log out:
   
3. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means you have a paid account associated with that email. 
4. Click Log in in the same menu. 
5. Sign in by entering the correct email address that is associated with your paid account and password. If you registered using Google, Facebook or Apple, sign in by clicking the corresponding option.

1. Ensure that you are signed out of all Grammarly accounts by going tohttps://app.grammarly.com and clicking Log out in the left-side panel. 
2. Click the gear icon in the lower right corner of the Grammarly sidebar and choose Log out:
   
3. Search every email account you use for the words Nice Upgrade! Here’s Your Receipt & Renewal Information or Your Grammarly Account Is Now Activated! or Welcome to AI-powered writing assistance to find the confirmation email we sent you. If you see it in your inbox, that means you have a Premium account associated with that email. 
4. Click Log in in the sidebar using the email address associated with your paid account. If you registered using Google, Facebook, or Apple, sign in by clicking the corresponding option.