Included in: Superhuman Pro, Superhuman Business, Grammarly Pro, Grammarly Plus, and Grammarly Business plans
Managed by: Admins and members with designated custom roles
- Go to the Subscription page.
- In the Plan section, click Update plan.
- In the window that opens next, enter the updated number of seats and click Continue.
- Next, click Update plan to apply the changes.
Note: If you purchased your Superhuman or Grammarly subscription through our Sales team, please reach out to your Customer Success Manager instead, or contact Support.
If you’re a Superhuman user, any changes to your seat count made through your associated Grammarly account will apply across all other applications in the Superhuman suite.
The charge amount for additional seats is prorated based on the remaining days in your current subscription period. In the next billing cycle, you will be charged the full amount for the updated number of seats on your subscription renewal date.
In the case of removing seats, your plan will be updated in the next billing cycle.
If you’d like to update your plan to fewer seats than the number of active subscription members, you’ll need to remove some of the members first. For detailed instructions on removing members, see this article: Remove team members
If you’d like to request a refund for unused seats, click here to submit a request, then choose Billing and subscription → I’d like to request a refund → I’d like to request a refund for the unused seats → Select the number of seats in the menu on the right and click Submit.