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I signed up at instead of What should I do?

If you signed up at instead of, please log out by going to and clicking Log out in the left-side panel, then log in at Next, find the email titled “ACTION REQUIRED: Confirm your email” in your inbox and click Verify email. If prompted, enter the access code provided by your institution.

Alternatively, you can delete your account by following the instructions in this article. Then, go to to create a new account. 

Note: If you have a Premium account associated with your educational email address, please submit a support request.


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