If you see an error message that says, "An unexpected error has occurred while connecting to Grammarly", when logging in to Grammarly in Word or Outlook, and at the same time Grammarly Editor at app.grammarly.com works fine for you, simply click Skip as shown below.
- If the issue persists, please read this article.
- If you use a proxy, check if it requires authentication. Your system administrator or IT department may help with your proxy configuration. If authentication is required, specify your login details by navigating to "Grammarly" on your Word toolbar -> "Settings" -> "Proxy settings" as shown below. If you haven't logged in yet, click "Grammarly" on your Word toolbar -> "About" -> "Proxy settings".