Error: "Logging in…"

If you can't log in and see a Logging in… message, it probably means that your proxy configuration needs to be tweaked. Follow the troubleshooting steps below to resolve the issue.

  1. Check if you use a proxy server by following the instructions for your OS here.
  2. Check if your proxy requires authentication. Your system administrator can assist with this.
  3. If yes, specify your login details by navigating to Grammarly on your Word toolbar > About > Proxy settings as shown below. 

      prox.png

Additionally, please ensure that your system meets our requirements.

If you continue to see this error, please reach out to a trusted IT professional to ensure there are no additional configuration settings preventing you from using Grammarly.

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