- Check if you use a proxy server by following the instructions for your OS here.
- Check if your proxy requires authentication. Your system administrator can assist with this.
- If yes, specify your login details by navigating to "Grammarly" on your Word toolbar -> "Settings" -> "Proxy settings" as shown below. If you haven’t logged in yet, click “Grammarly” on your Word toolbar -> “About” -> “Proxy settings”.
- Additionally, please ensure that your system meets our requirements.
If you continue to see this error, please reach out to a trusted IT professional to ensure there are no additional configuration settings preventing you from using Grammarly.