My cursor is jumping

If you find that your mouse cursor moves or jumps around randomly as you type in a text field while Grammarly's extension is enabled, and this has never happened before, we will need the URL link to the website where this happens and a video recording of this behavior. Even a smartphone video will work! A step-by-step recording of your actions would be most helpful.

  • For example, you can download a free video recording application here: 

Please attach or share a link to the video in a support request as well as include the link to the website where the cursor jumps and we will contact you with a solution soon.

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