If you see either "Text Checking Is Temporarily Unavailable" or "Error Checking Is Temporarily Unavailable", please follow the steps below:
- Make sure that you successfully pass the WebSockets tests here. If any section of your test results says Failed, take a look at this article.
- Try logging in to the Grammarly Editor for Windows and Mac again.
- Check whether you can reproduce the issue with your antivirus and/or firewall turned off. If not, make sure that your antivirus and/or firewall software allows WebSocket connection to capi.grammarly.com.
- If the issue persists, send the app's console log to Grammarly Support by following the steps from this post.
Note: Currently, you can check up to 100,000 characters (including spaces) at a time using the Grammarly Editor. In some cases, users are able to paste documents that exceed 100,000 characters; however, Grammarly may not work as expected. We recommend splitting your document into smaller parts if your document exceeds the limitation and you see this error message.
If the Grammarly Editor for Windows and Mac doesn’t work after trying these steps, we suggest switching to the web version of the Grammarly Editor. For more information about the Grammarly Editor, visit this page.
Alternatively, you can try Grammarly for Windows (if you use Windows 10 or newer) or Grammarly for Mac (if you use macOS 10.12 or newer), which support integration with a wide array of applications and websites. To find out more, check out this article.