Thank you! Your feedback helps us improve.

Error: Unexpected error has occurred while connecting to Grammarly

If you see this error message, we recommend that you reinstall the Grammarly Editor for Windows and Mac to resolve the issue: 


  1. Click the Start button
  2. Go to Control Panel -> Programs and Features
  3. Right-click on Grammarly and select Uninstall
  4. Follow this link to install the app again
  1. Click on Finder
  2. Select Applications in the Finder sidebar
  3. Drag the Grammarly app from the Applications folder to the Trash (located at the end of the Dock)
  4. Follow this link to install the app again

If the Grammarly Editor for Windows and Mac doesn’t work after trying these steps, we suggest switching to the web version of the Grammarly Editor. For more information about the Grammarly Editor, visit this page

Alternatively, you can try Grammarly for Windows (if you use Windows 10 or newer) or Grammarly for Mac (if you use macOS 10.12 or newer), which support integration with a wide array of applications and websites. To find out more, check out this article.

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request
cannot connect answer-bot