There's a Grammarly charge on my credit card—which account is this for?

Occasionally, a Grammarly user with multiple Grammarly accounts will upgrade to Grammarly Premium, and then forget which account they upgraded.

If you've forgotten which email address is associated with your paid account, you can look up the Grammarly account associated with charges on your credit card bill. This will also work if you're paying for multiple accounts on one credit card.

First, try searching every email account you use for the word "Grammarly" to find any emails we've sent you. If you still can't locate your Grammarly log-in details, please provide this information in a support ticket to help us find your account: 

  1. First name and last name (if any) on your Grammarly account
  2. The last four digits of the credit card number you used for the purchase
  3. Your credit card's expiration date
  4. The reference number on your statement, if you see one (it should look similar to CO5DXT-8GCH, CO*5DXT-8GCH, or 5DXT-8GCH)
  5. Your PayPal email address if you see "PAYPAL" next to the charges on your credit card bill
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already paid answer-bot bought premium but doesn’t show up already upgraded