Why am I seeing multiple charges on my statement?

We will charge you only once per each billing period, based on your selected subscription. If you see more charges than you expected, you might have several subscriptions.

To resolve this, please contact Support with the following details:

1. The reference number on your statement, if you see one (it should look similar to CO5DXT-8GCH, CO*5DXT-8GCH, or 5DXT-8GCH)
2. First name and last name (if any) on your account
3. The last four digits of the credit card number you used for the purchase
4. Your credit card’s expiration date
5. The charge date
6. The charge amount
7. Your PayPal email address if you see “PAYPAL” next to the charges on your statement