Sign up Premium
Thank you! Your feedback helps us improve.
✕

Why was my payment declined?

If you were shown an error while we attempted to process your credit card, please double-check your payment information and try again.

Only your bank or credit card issuer can confirm the specific reason. Here are a few of the most common ones:

  1. Incorrect credit card number or expiration date
  2. Insufficient funds
  3. Some banks will reject charges based on location; online international payments should be enabled
  4. Some banks will reject charges based on their own fraud rules

Grammarly accepts the following payment methods: credit cards, PayPal, debit cards (with the exception of Visa Electron, Mastercard Maestro, and Interac); you can use PayPal as an alternative to a credit card payment.

However, due to restrictions specific to some payment processors, some payment methods may not be available. The list of available payment methods will be shown upon checkout.

We do not accept personal checks, money orders, or payments made by phone.

Was this article helpful?
Tell us what you think. We promise to act on your feedback to make Grammarly's support pages even more helpful.
Have more questions? Submit a request
payment can't pay problem paying amex declined answer-bot payment 1 payment 2 payment 3 payment 4 payment 5 payment 6 payment 7 payment 8 payment 9 payment 10 payment 11 payment 12 payment 13 payment 14 payment 15 payment 16 payment 17 payment 18 payment 19 payment 20 payment 21 payment 22 payment 23 payment 24 payment 25 payment 26 payment 27 payment 28 payment 29 payment 30 payment 31 payment 32 payment 33 payment 34 payment 35 payment 36 payment 37 payment 38 payment 39 payment 40 payment 41 payment 42 payment issues payment difficulties payment problem